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David Robinson


The Harrogate Inn has completed an extensive refurbishment programme, with the door hardware and access control finishing touches provided by architectural ironmonger Em-B Solutions to ensure no compromise to style or safety for staff and guests.

Nestled amongst landscaped grounds in the heart of Harrogate, this charming waterfront hotel, as part of The Inn Collection Group, seamlessly combines classic style with modern amenities. Having undergone a refurbishment in 2023, with all public areas restored, Em-B worked in partnership with the hotel team through the specification and design process to schedule and supply the door hardware, access control and locking to complement the layout and unique requirements of the Inn. With the inclusion of the hotel’s ground floor, the result was an access and security plan that effortlessly blended with the public areas’ new look while adding a layer of protection.

Today, hotel guests have higher expectations than ever, including personalised experiences and the opportunity to create memories, even if it’s just an overnight stay. With more focus on guest experience than ever before, bespoke hoteliers such as The Harrogate Inn must continue to evolve their offerings to meet this demand.

“This is a very exciting chapter for The Harrogate Inn and a significant investment that we are all looking forward to presenting to our guests,” says Martyn Hepple, Harrogate Inn Head of IT. “Whilst its core objective is to offer the latest and greatest luxury amenities, it’s essential that they can be enjoyed in a safe and secure environment.  

“Having Em-B as our door and security partner on board right from the early stages of the design and specification has been key. The team could offer advice and practical support on how and where to install security measures to blend with their surroundings without affecting the experience for our staff and guests.”

Hotel security is one of the biggest challenges, balancing a welcoming and relaxing environment that doesn’t compromise the safety of guests.   Em-B provided a complete turnkey service, working closely with fit-out contractors 7formation to style out the security throughout the hotel and operate within the dedicated programme of works to minimise disruption. 

All levers were finished to a satin brass on-rose finish. Boss cam action door closers were also produced, especially in satin brass to match. Luxury pull handles and matching push plates were complemented with Carlisle brass hinges for smooth operation, durability and lasting design.

Em-B Solutions is a well-established architectural ironmongery practice specialising in providing comprehensive door hardware and access control solutions. With a commitment to excellence and a focus on safety and style, Em-B Solutions collaborates closely with clients to deliver tailored solutions that meet their unique needs for doors, door hardware and access control solutions.

The Harrogate Inn
The Harrogate Inn - Access Control & Ironmongery from Em-B